As assertive servants, we want to have a positive influence on those around us. As purpose-driven people, we want to recruit others to join our efforts. As human beings, we need to ask for help. The ability to influence others is essential for survival, for success and for service.
Influence is built on trust. People are most receptive when they know we aren’t trying to pressure or manipulate them. We must demonstrate that we can gracefully accept an answer of “no.”
Does that mean we have to back off and drop the subject at the first sign of a negative response? No. A respectful attitude can turn a “no” into the beginning of a constructive conversation. [Read more…]